Service Manager - Machine
Holt Cat
Location: Texarkana, Texas
Job Summary: This position is responsible for ensuring the successful management of regional service operations for a machine service shop. Specific areas of responsibility include: 1) successful achievement of all business unit operational goals (revenue, profitability, expense control); 2) effective management and development of regional service department human resources; 3) effective collaboration with other functional managers, internal company resources and external customers; 4) Demonstrate alignment with the Company's mission and business values;
REQUIREMENTS: Successful candidates must have demonstrated proficiency in the following prioritized skill areas:
Problem Solving Influencing Capabilities- Select, manage, develop and evaluate service personnel to ensure high levels of top quality workmanship and efficiency in a repair and service shop environment. Self-Management Skills Planning Strategic Technical Experience A minimum of five years of industry/management experience Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS). Models, promotes, reinforces, and rewards the consistent use of HOLT's Values-Based Leadership (VBL) tools. Models and ensures alignment with our Vision, Values, and Mission.#LI-HCT
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