**Overview** **Essential Functions** · Coordinate service activities for assigned buildings. · Ensure that services are performed as contracted and at the intended profit margins. · Control supplies, equipment, and personnel necessary to meet customer specifications. · Interact with customers daily to obtain feedback on services and special needs. · Troubleshoot potential problems and concerns. · Manage the company’s quality control monitoring and safety programs at the assigned buildings. · Conduct quality of service inspections at assigned buildings. · Attend ABM training workshops when scheduled. · Develop operational improvement plans and implements process changes within assigned buildings. · Ensure compliance with company policies and procedures and all federal, state and local government regulations. · Ensure that all paperwork, including terminations, labor variance action plans, and operational models is complete and accurate and is submitted to the district/hub in a timely manner. · Analyze and manage, in a proactive manner, the operational performance of the assigned areas. · Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies. · Work with Area Operations Manager to develop an action plan for all invoices that are outside of the contractual parameters. · Ensure that vehicle inspections are performed monthly. · Ensure that vehicle maintenance is scheduled and performed on all area vehicles. · Manage and provide leadership to Supervisors, and Lead personnel assigned to the areas. · Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees. · Perform other duties as assigned *Job duties may be modified at any time. **Qualifications** · 10+ years in HVAC Service operations required · Must have a minimum of 5 years of supervisory experience in a service-oriented environment. · Education and/or training in any or all of the following: electronic/mechanical systems, HVAC, chillers, boilers, building controls systems required · High School Diploma / GED required · Bachelor's Degree preferred REQNUMBER: 108134 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.