As a Global Service Operation PMO, you will coordinate service support to our Digital Printing Presses around the world, using and developing information system, reporting methodologies and perform required analysis of service data. 

You will create interpersonal relations with vast functions in the company – PL, R&D, Service and more 

Responsibilities :

Develop and maintain onsite WW Support tool to manage service missions 

Be the Indigo service travel coordinator : Manage travel budget , work closely with travel agents, admins, and managers , maintain the latest Travel guides / Travel Policy , train new supporters with travel guideline and policy , handle peak season and exhibitions periods 

Develop and Maintain Support Reports / Dashboards 

Be the PMO of programs in the service organization  

Create, maintain, and share results of customers surveys  

Weekly / Monthly / Quarterly / Yearly analysis and reports 

Initiate training for specific technical activities per need 

Manage and purchase supporters equipment 

Education & Experience required :

BSc in industrial engineering and management – A must 

Ability to work in a dynamic environment, under pressure to deliver 

Fluent English (written and spoken) - must. Other languages - advantage 

Experience in strategy, business, and marketing research/analytics - an advantage 

Knowledge & Skills 

Independent, Responsible,  

Problem-solving skills 

Proactive approach, assertive 

Representative & Good presentations skills  

Very good interpersonal communication skills 

Self & Quick learner 

Office 365 (Excel, PPT, Word)