Oklahoma City, OK, US
120 days ago
Service Owner Loyalty Manager - Bob Howard Chevrolet
Welcome page Returning Candidate? Log back in! Service Owner Loyalty Manager - Bob Howard Chevrolet Job Locations US-OK-Oklahoma City Job ID 2024-32330 Category Customer Service/Support Type Regular Full-Time Overview


Bob Howard Chevrolet is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Service Owner Loyalty Manager to our team.

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! 

Compensation and Benefits:

Base Salary Plus CommissionHealth insuranceDental insuranceVision, Life, Disability insurance401(k) plan with company matchPaid vacationEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunities

Responsibilities:

Meet and greet customers promptly in a professional and courteous manner.Liaison between the service and sales department.Handle outbound customer calls.Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.Learn to overcome objections.Follow all company policies and procedures.Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Make daily follow up calls to customers who have service concerns in attempt to resolve any concerns.Work closely with the service drive team to ensure things run efficiently.Engage with customers waiting for their vehicles in the customer lounge.

 

Qualifications:

Sales experience is preferred.Confidence in your ability to be successful. Outstanding communication skills both verbal and written. Professional appearance and outstanding work ethic. Great attitude with a high-energy personality. Superior customer service skills. A desire to work in a commission, performance-based, environment. Self-starter and self-motivated. Ability to work well in a process-driven environment. Proficient at operating a personal computer including Microsoft Office:  E-mail, Excel and Word. High School Diploma or equivalent

 

All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

 

Group 1 Automotive is an Equal Employment Opportunity employer.

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