Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Service Partnership and forge a career path that's right for you. All while:
What’s In It For You· Working with our exceptional clients. From (global tech giants or Fortune 500 clients) to transformational start-ups, our team helps some of the world's most impactful, innovative, and recognizable organizations.
· Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including:
o Competitive base salary
o Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance
o 401K with a Company match
o 20 days paid time off
o Gym membership discounts
o Pet insurance
· Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it’s about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business.
o Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging.
o We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2021 ManpowerGroup was named one of the World's Most Ethical Companies for the 12th year - all confirming our position as the brand of choice for in-demand talent.
· Building your Career with Purpose
o We know your continued development fuels our future success.We’ll help you grow into an expert in your field. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals.
How You’ll Make an Impact as a ManpowerGroup Service PartnerThe Service Partner, an expert-level role, is pivotal in enhancing the Brand service experience by fostering key brand relationships and deeply understanding VOC feedback and field needs. This role involves leading service improvement projects to increase field productivity, infusing a field-centric mindset within Service, partnering with Service and Brand leaders. The Service Partner will champion the Business Operations Interaction Model by identifying and addressing gaps that hinder the field from utilizing Service as a hub. Crucially, the Service Partner must effectively balance improving the brand experience while also implementing repeatable, operationally sound best practices.
Making an Impact:
· Collaborate regularly with Brand leaders, BO leaders, Service leaders on ongoing Service needs and opportunities
· Analyze and understand current Brand and Service processes to identify areas for improvement and initiate action with appropriate teams
· Project Change Management: Own and execute key Service improvement projects, delivering measurable enhancements in field productivity.
· Training Expertise Development: Lead education and training initiatives within the Service department to infuse a field-centric mindset and enhance Brand understanding.
· Process Ownership: Lead and manage assigned complex field processes, until they can be ‘spun down’ - ensuring efficient and effective operations.
Your Typical Day:
· Intentional Brand Service connections via reoccurring team/department meetings, ‘chairside’, or other
· Deeply understanding field-impacting Service processes and controls to implement best practices as needed
· Influence Field to optimal Business Operations interaction model for resolving issues
· Create and maintain an environment where the team is empowered to take ownership and make decisions ensuring information is shared in a clear, concise and collaborative manner through a climate of trust.
· Work with team to create best practices and efficiencies
· Participate in weekly or bi-weekly team meetings as needed
Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Service Partnership and forge a career path that's right for you. All while:
What’s In It For You· Working with our exceptional clients. From (global tech giants or Fortune 500 clients) to transformational start-ups, our team helps some of the world's most impactful, innovative, and recognizable organizations.
· Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including:
o Competitive base salary
o Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance
o 401K with a Company match
o 20 days paid time off
o Gym membership discounts
o Pet insurance
· Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it’s about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business.
o Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging.
o We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2021 ManpowerGroup was named one of the World's Most Ethical Companies for the 12th year - all confirming our position as the brand of choice for in-demand talent.
· Building your Career with Purpose
o We know your continued development fuels our future success.We’ll help you grow into an expert in your field. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals.
How You’ll Make an Impact as a ManpowerGroup Service PartnerThe Service Partner, an expert-level role, is pivotal in enhancing the Brand service experience by fostering key brand relationships and deeply understanding VOC feedback and field needs. This role involves leading service improvement projects to increase field productivity, infusing a field-centric mindset within Service, partnering with Service and Brand leaders. The Service Partner will champion the Business Operations Interaction Model by identifying and addressing gaps that hinder the field from utilizing Service as a hub. Crucially, the Service Partner must effectively balance improving the brand experience while also implementing repeatable, operationally sound best practices.
Making an Impact:
· Collaborate regularly with Brand leaders, BO leaders, Service leaders on ongoing Service needs and opportunities
· Analyze and understand current Brand and Service processes to identify areas for improvement and initiate action with appropriate teams
· Project Change Management: Own and execute key Service improvement projects, delivering measurable enhancements in field productivity.
· Training Expertise Development: Lead education and training initiatives within the Service department to infuse a field-centric mindset and enhance Brand understanding.
· Process Ownership: Lead and manage assigned complex field processes, until they can be ‘spun down’ - ensuring efficient and effective operations.
Your Typical Day:
· Intentional Brand Service connections via reoccurring team/department meetings, ‘chairside’, or other
· Deeply understanding field-impacting Service processes and controls to implement best practices as needed
· Influence Field to optimal Business Operations interaction model for resolving issues
· Create and maintain an environment where the team is empowered to take ownership and make decisions ensuring information is shared in a clear, concise and collaborative manner through a climate of trust.
· Work with team to create best practices and efficiencies
· Participate in weekly or bi-weekly team meetings as needed