**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment. **Job Summary:** The Service Parts Logistics (SPL) Supervisor II ensures customer satisfaction at his/her facilities and associated agent locations. This position manages the training and development of employees to ensure compliance with UPS and regulatory processes (e.g., security, environmental, health and safety, etc.). The individual will prepare account billing, billing forecasting, asset management, and employee scheduling to ensure profitable and efficient operations. This position supervises hourly employees. The SPL Supervisor II acts as the liaison for on-site and mail-in customer audits to ensure customer requirements are followed. This position forecasts billing (e.g., manpower, supplies, etc.) based on last year's performance and presents to senior management to ensure UPS has accurate forecasting for proper billing maintenance. The individual will oversee completion of monthly Comprehensive Health and Safety Process (CHSP) meetings to ensure employees are properly trained and updated on safety issues. **Other Duties** + Manages ongoing safety communications (e.g., weekly meetings, etc.) to track safety issues and maintain a safe work environment. + Conducts routine employee audits to test employees' safety knowledge. + Oversees SPL staff interaction with customer representatives to ensure procedures are followed and customers are satisfied. + Manages returns, shipments, and receipts of customer products to ensure accurate inbound and outbound processes. **Minimum Qualifications:** + Bachelor's Degree - Preferred + Requires 1-2 years of experience in Warehouse Operations Management + Experience in Warehousing Management Systems - Preferred **Other Criteria:** + Must be currently located in the same geographic location as the job or willing to relocate yourself - Required + Shift: Monday-Friday 7:30am to 4:00pm Requires flexibility depending on business needs + Job Grade 20C + Last day to apply is 2/13/2025 **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. **Company:** UNITED PARCEL SERVICE **Category:** Global Logistics and Dist **Requisition Number:** R25000958 **Location:** Boise,Idaho