Burgos, ESP
1 day ago
Service Project&Customer Support Engineer
[[title]] - [[cust3]] - [[filter4]], [[filter1]] **Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.** **Join our** Services Team in Burgos (Spain) as Services Project & Customer Support Engineer to help us to take the Services Team to the next level. **Your main tasks and responsibilities:** • Development of technical and quality requisitions included in the Services opportunities and orders placed in our Burgos factory. • Redesign of products already delivered that require specific changes according to the new duty conditions of the installation. • Design of technical solutions for the equipment according to the client's requirements. • Definition of the bill of material of Services orders. • Launch for manufacturing of all the parts defined in the above-mentioned scope. • Follow-up of Services orders to be executed in our Burgos Factory • Follow-up of possible issues during manufacturing that require further changes and/or upgrades of our products. • Technical check of Services pump quotes and orders. • Engineering support for pump retrofit opportunities. • Communication with the Sales and Tendering Services staff. • Communication with our customers to define and/or suggest the right scopes. • Communication with other Sulzer factories and/or Sulzer service centres and suppliers. • Sales and Tendering back office when necessary. **To succeed in this role, you will need:** • Rigorous, enthusiastic, and collaborative person. • Good knowledge of mechanics. • Knowledge of rotating machines and their operating principles. • Communication skills for dialogue with customers, suppliers and other colleagues in the workplace and the Company. • Flexibility in high workload situations. • Ability to analyse under pressure. • Availability to travel sporadically to industrial plants in Spain and outside of Spain, as well as to our supplier network’s facilities. • Advanced management of Office applications. • Ability to use 2D and 3D CAD/CAM software like AutoCAD, Siemens NX, Solid Works and/or Catia. • High level of spoken and written English language. • Written and spoken French will be also valuable. **What we offer you:** • A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives. • Restaurant tickets. • Permanent contract. • Accident insurance. **Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.** We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. ​
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