The Practice Service Representative is responsible for the efficient daily operation of the Front Desk and/or patient Check-In area of the practice. This includes all administrative encounters with patients either via telephone or in-person; facilitation of communication among providers, staff, patient and family, and prompt response to requests for information from the provider and/or patient community; and collection and accurate accounting or co-payment or accounts receivable payments. Essential Duties and Responsibilities These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned. + Model and encourage high standards of courtesy, honesty, integrity, trust, openness, and respect for others + Work harmoniously with the team towards the accomplishment of common goals + Greet patients and visitors to the practice + Answer telephones + Register patients + Update patient information, as required + Request and accept co-payments and accounts receivable payments, recording payment in daily log + Balance the daily log with the cash drawer at the close of business + Schedule patients + Print and distribute daily patient schedule + Build and scan necessary documentation into the Patient Electronic Medical Record + Print encounter forms + Obtain patient laboratory, radiology, test results, and specialty reports, as required + Verify patient insurance coverage/status + Record and distribute phone messages and triage calls + Attend required hospital-wide orientations, meetings, and in-services + Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care Education and Experience Minimum Required Education: High school diploma