Service Sales Engineer C&S region - Lazio (m/w/d)
Trane Technologies
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Trane Italia is looking for a new team member to join the Service Sales Team with the responsibility to manage Lazio area. As a **Services Sales Engineer,** you will join Trane’s best in class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings.
In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.
**Responsibilities:**
+ Customer & order acquisition for service products
+ Identify sales opportunities with existing and new customers, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
+ Encourage customer growth and loyalty to the company through continuous support and customer assistance
+ Perform according to company strategy in terms of customer channels, product mix and selling level
+ Timely tracking and reporting of opportunities in Trane’s customer database
+ Prepare and review contract terms and conditions using standard Trane contract templates when applicable
+ Present the proposal to the customer
+ Follows up with purchasing process stakeholders
+ Develop, evaluate and discuss possible solutions with customer
+ Achieve assigned sales and customer development quota through focus on service, customer acquisition and development
**Requirements** :
+ Min. 5 years of industrial sales experience (preferably HVAC business)
+ Market intelligence and understanding competition
+ Proven selling skills with ability to deliver sales results
+ Thermodynamic basics (refrigerant circuit, compressors)
+ Advocates for Customers - cultivates strong, mutually-beneficial customer relationships and works to earn the trust of the customer by ensuring that the company delivers value and acquires customer-driven insights to effectively address issues, needs and opportunities
+ Interpersonal Communication and Negotiation - Builds effective customer relationships that enable consultative selling approach to sell products, services and solutions
+ Relationship and Trust Building – being able to build intimacy and trust so the customers will share details of their business.
+ Team Player – works well with others; strives not only to achieve individual goals but a common one
+ Striving for excellence
+ Fluent Italian and communicative English (min. B2)
+ MS Office, Outlook
**Nice to have:**
+ Local HVAC or Technical Services market knowledge
+ HVAC and electrotechnics fundamentals
+ Technical degree (Engineering/HVAC)
**What we offer:**
+ Competitive compensation package: Enjoy an attractive base salary with a variable part, a car and a fuel card and all necessary work tools / IT devices
+ Career growth: Join a global leader in sustainable HVAC solutions and leverage numerous opportunities for professional development.
+ Training and learning: Engage in The Academy's dedicated learning paths, covering both technical and soft skills, alongside a variety of online training courses and live events hosted by industry experts
+ Support and wellbeing: Benefit from our Career Navigator program, English language training with EF, and an employee wellbeing program
+ Health benefits: Enjoy additional professional and extra-professional insurance coverage and medical coverage.
+ Meal vouchers: Receive meal vouchers to enhance your work-life balance.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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