Summary
Responsible for selling the company’s services (e.g., maintenance and service contracts); primary responsibility may include finding and generating new customers. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.
Key Accountabilities
Responsible for orders and revenue growth of CES service contract in Singapore.
Responsible for account and channel management, identification of new targeted accounts, and improvement of overall market share and profitability.
Account planning and data analysis so as to recover lost orders and contribute to growth in both service contract and consumables revenue.
Act as the primary sales and account management professional and maintain close relationship with customers and dealers.
Develop and maintain accounts/prospect records.
Source, analyze and report competitors’ information and product strategy.
Follow up and track accounts receivables.
Ability to transfer product knowledge to other sales & service colleagues
Billable PM service, service consumables and core service relocation services quotations.
Coordinate with customer care for PM job schedule.
Work with 3rd party vendor for supporting equipment repair or calibration.