Service Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.
This position reports to

Service Sales Support Specialist

Your role and responsibilities

In this role, you will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions.The work model for the role is: #LI-HybridGlobal relocation/LTA support will not be considered for this position.This role is contributing to the Motion Service division in Mexico.You will be mainly accountable for:•\tSupporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.•\tPreparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.•\tAnalyzing customer needs and competitor offers through information from general market and the Sales organization.•\tDefining cost for the proposed solution and communicates it to the Sales organization.Our team dynamicsYou will join a reliable and high performance team, where you will be able to thrive.

Qualifications for the role

\tYou have 1-2 years of experience in Field Service.\tYou are passionate about motors and/or drives.\tYou are at ease communicating in English (Intermediate level).\tExperience in a sale, proposal and/or technical service support roles is a differential.\tAbility to demonstrate your experience in MS Office, Salesforce or SAP is valuable.\tBachelor’s degree in Control and automation, Mechatronics or Electrical engineering.

What's in it for you?Get exposed to cutting-edge technology in Motion and have a visible impact on the futureEvolve in your career: through trainings and our Open Job Market, your career development continues!Learn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.BenefitsPaid Parental leave (gender neutral)Life insuranceRetirement planWellbeing programDental insurance Flex days Employee Assistance Program (PAE) Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory