As a Field Service Engineer II here at Honeywell, you will be responsible for providing technical support and services to our customers. You will diagnose and troubleshoot equipment issues, perform repairs and maintenance, and ensure customer satisfaction. Your expertise and attention to detail will play a crucial role in delivering high-quality service and maintaining strong customer relationships.
You will report directly to our Field Service Manager and you'll work out of our designated customer sites in the area. This role requires a combination of on-site and remote work, depending on customer needs.
In this role, you will impact the success of our customers by ensuring the reliable operation of their equipment and systems. You will also contribute to the growth of our business by identifying opportunities for service contract renewals and upselling additional services.
KEY RESPONSIBILITIES
YOU MUST HAVE
\nCollege Diploma or bachelor’s degree from an accredited institution in a technical discipline such as engineering or computer scienceMinimum of 2 years of experience in field service engineering or a related roleStrong technical knowledge and troubleshooting skills with industry standard communication protocols (IP, BACnet, Modbus, OPC, SNMP, API)Valid Driver’s license is required due to the travel requirements of this role, which includes visiting customer sites approximately 80% to 90% of the time.\n\nThe annual base salary range for this position is $85,000 - $100,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
WE VALUE
\n\nCustomer-focused mindset and ability to build strong relationships.\nAbility to work independently and prioritize tasks effectively.\nContinuous learning mindset and willingness to stay updated with industry advancements.\nKnowledge of ICT/Cybersecurity fundamentals\nIntermediate to Advanced computer skills\nFundamental knowledge of 3rd party IoT technologies and software applications\nDemonstrated experience in organizing and directing work activities according to priorities, and meeting deadlines involving multiple systems projects and vendors.\nExcellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment.\nExcellent knowledge of industry standard open communications protocols\nBasic network fault finding capability.\nKnowledge of system monitoring toolsets\nProficient with Microsoft Office applications (DB, SQL, scripting)\nA strong commitment to safety and a safe working environment.\nStrong knowledge of IP network technologies (switch, router, firewall) and solutions, and proficient with IP addressing and allocation\nAbility to plan and schedule large projects.\nWilling to develop extensive product knowledge in formal training, and in “on the job” environments, working with the latest Honeywell technology.\nAble to work cooperatively and provide technical direction in a team environment.\nCommitment to customer satisfaction\nThe ability to work under pressure.\nCapacity to deliver against multiple objectives.\nAbility to identify technical solutions to customers’ business needs.\nUnderstanding of Honeywell building technologies and application (BMS, EBI, DVM, Security Camera, CCTV, Fire etc.)\nEssential - Proven track record in a project engineering capacity involved in the design and delivery of technology-based projects.\n\n
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Provide building services through a team of dedicated experts both on site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cyber security protection.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.