The Operations Specialist is responsible for the evaluation of new and renewal services representing all services Dematic has to offer including Resident Maintenance in which they will develop costing focused on the customer’s Dematic solution(s) and needs. Pertinent information will be documented and provided in support of preparing successful and accurate proposals. They will work with all departments of Dematic to develop safe, low risk, creative and competitive solutions to meet a client’s needs. Where appropriate, they will lead the proposal team in its efforts and present the results to Dematic Sales and possibly to the potential customer. After contract award, they will be expected to facilitate the transition of the project to the operations team.

What we offer:Career DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal Opportunities
 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role:

Works on medium to large sized, individual projects, where design is complex integrating hardware and software.Analyzes customers' business requirements and application objectives; develops an application design in products to meet customers' needs and uptime guaranteesWill understand customer operations as well as Dematic products which will then derive staffing levels needed for success as neededAble to bundle service offerings that are a perfect complement to our new business system solutionsGenerates all costing workbooks for opportunities and services assignedDevelops and documents the data need to generate a proposal document and work with the proposal team to ensure accuracy.Assist in the development of new proposal content for new services.Monitors assignment schedule and partners with sales on missing information for assignment completion.Assists with the maintenance of the Dematic proposal boiler plates as assigned.Respond to semi-complex inquiries related to the iProposal tool design, functionality, and usageInitiates reviews with operation stakeholders on costing methodologies and adjusts as needed.Coordinates meetings with Sales and Operations to discuss renewals that fall outside the standard costs and documents the agreements.Able to manage multiple priorities and work with key stake holders to ensure that all assignments are not only accurate, but are completed on time, according to target completion dates. Conducts training sessions covering specified areas such as estimating standards, sales proposal standards, etc. to the Business Development department.Performs complex technical interchange and knowledge transfer for both processes and application of products to system design.'

What We Are Looking For:

BS/BA in related discipline or advanced degree5-8 years of successful experience in related field. Advanced degree may be substituted for experience, where applicable.Ability to lead, direct, motivate, and coordinate activities of a proposal teamStrong written and verbal communication skillsAbility to manage multiple opportunities with various deadlines simultaneously.Reliably forecast and report out on proposal status