Service Specialist – Bonds Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Receive and answer queries from clients regarding bonds Follow up pending bond request and requirements from insurer and client respectively. Technical advisor for contract review on bonds Monitor SLA/TAT with internal clients, clients and insurers Answer queries from account management team Support business development team on the placement of bonds for new clients Sending of Invoices to client Follow up of payments including CWT from clients Validation of payments Updating of billing/payment monitoring Coordinate payments with insurers Close coordination with payment operations (OP) for unreconciled payments Submission of reports and prepare presentation as assigned Conduct Orientation/walkthrough with client on bonds processes on as per request basis Handle escalations Others: Assist on market security How this opportunity is different We are looking for a dedicated individual to join us as a Service Specialist - Bonds at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies. The role is responsible for answering queries regarding bonds and assist new client in the placement until issuance. It involves reviewing and discussing requirements with client, monitoring of log sheet and constant coordination with account management regarding issuance process for accounts under open market. This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards. Skills and experience that will lead to success Proactive and self-starter Able to communicate clearly, both verbally and in writing Ability to multi-task and complete task on deadlines Ability to assess and complete work with high level of attention to detail Time Management Proficient in Excel, MS Word and Powerpoint How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com 2547786