Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role\: Service Support Representative

We are currently seeking a Service Fleet Vehicle Support Representative, to join our Field Services Support team.

What will you do?

· Reports to the Field Services Support Manager.

· Review incoming requests related to vehicle service, fuel cards, insurance cards, toll transponders, repairs, registrations, and other routine requests.

· When needed, seek clarification of any service requests from the appropriate party (vehicle driver, manager of a vehicle driver or other authorized program participant)

· Perform regular tracking of requests to confirm committed schedules are maintained.

· Elevate non-standard requests to the manager or leader for further review.

· Keep key stakeholders updated regarding the status of their requests.

· Perform required data entry of key information into the related vehicle management software systems.

· Handle actions and reporting for vehicle regulatory compliance and safety programs.

· Assist with data collection and reporting.

· Provide periodic reporting and basic analysis of established key performance indicators (KPIs).

· Contact vehicle drivers and managers when vehicle maintenance is not performed.

· Contact vehicle drivers and managers to resolve vehicle registration issues.