Service Support Specialist
Thermo Fisher Scientific
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
GSS South Region operation job, include but not limit to:
Generate Service order and quotation for FSE/SalesCheck booking document aligned to booking policy.Contract negotiation with customers on commercial T&C .Apply to create new customer account, and extend new material in ERP.Create & update sales orders in ERP, while ensure the accuracy of the data input.Closely communicate with FSE & sales to understand the order status and maintain the information in system.Billing upon revenue policy, and support finance to complete internal audit.Apply VAT Invoice upon completion of delivery.Tracking A/R collection ASAPKeep efficient communication with relevant departments to ensure a total smooth order-to-cash flow.Prepare reports, provide insights through data analysis, and drive continuous improvement to improve related performance.Has deep understanding of business mode, could drive actions to promote revenue pacing.
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