Service Team LeaderAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.
This position reports to

Local Division Manager - UK ELSE

Your role and responsibilities

In this role, you will have the opportunity to supervise a team of service engineers and technicians, ensuring timely and high-quality delivery of service offerings, solutions, and projects to customers. Each day, you will contribute to the execution of service strategy and growth by focusing on cost-effective service delivery and adherence guidelines. You will also showcase your expertise by driving service achievements through resource planning, allocation, training and the effective implementation of standard procedures and safety protocols.This role is contributing to the Electrification, Service Division in the United Kingdom. Main stakeholders are Service Engineers, Project Managers, Local Division Manager, Health and Safety Advisor, and the Sales and Marketing team.You will be mainly accountable for:•Managing a team of service professionals, guiding their development, and ensuring effective organization and direction within your area of responsibility•Responsible for efficient and timely duties of resource allocation - Coordinates, plans, schedules and oversees all Service jobs with necessary resources, spare parts and logistics for site •Manage team performance against set individual and team KPI’s and agreed personal objectives•Undertake annual target setting for the team based on the Service strategic priorities•Ensure training and development of Team members and Contractors in line with ABB requirements.

Qualifications for the role

Strong background in a power service environment (switchgear, power electronics, UPS or relevant similar field) Proven experience in working in the field on electrical switchgear, desirable if also has team leader experienceElectrical qualification C&G, HNC or equivalentPossess an enhanced knowledge of site deployment and management of electrical craft engineers at customers sitesWillingness to become an ECAP assessor – will be trainedFull clean driving license valid in the UKGreat teamwork, organisation and communication skills

What's in it for you?Get exposed to cutting-edge technology in Electrification and have a visible impact on the futureManage a team of motivated individuals, make them grow and keep growing with themHelp customers in driving efficiency and sustainability, making a strong impactMore about us

As part of our dedication to our employees, ABB UK offers an attractive array of benefits which include:•\tCompetitive salary •\t25 days annual leave plus bank holidays•\tCompetitive contributory pension scheme•\tLife assurance•\tFlexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)•\tInternal mobility opportunities, mentorships & access to projects globally•\tEmployee Assistance Programme•\tGenerous employee referral scheme•\tCompany car •\tHybrid Flexible working •\tPrivate medical cover for yourself and partner •\tGenerous bonus schemeFor the 4th year running ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory