If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to **a Service Team Manager** in Eaton’s **Electrical business** , based in **Seoul, Korea** . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. **What you’ll do:** + Lead Service team and organize team resource following business requirements and customers' request. + Drive Service Sales target (2M, 25'PP) and support service support for other business growth. + Provide technical support to customer service issues and trainings. Be responsible for critical issues resolution and urgent customer responses in delivering analysis and reports. + Lead and organize team resource to take various data center deployment operational practices and troubleshoot in collaboration with global to resolve issues. + The role of project leader from customers, partners, and Eaton to ensure a successful data center project from start to finish. + Analyse recent lessons learned and conduct internal/partner/customer trainings. + Serve Korea PD/PQ customers in power quality products' installation, implementation, maintenance and provide other services in responsible area. + Achieve service sales target (1.7M, 24' & 2M, 25'PP) and support CPS/DPQ business sales including data center life cycle services for PD and PQ. + Discover problem and solve them for end-user to obtain customer satisfaction and business opportunities. + Involved in Service SOP's establishment, training distributor & customer with SOP. + Analyse the data of feedback from customer and markets, communicate the results with Product and Quality teams to improve the product and service. + Improve the technical process, monitor the effectiveness of the processes to seek opportunities of improvement. Consolidate the solutions into training and practice sharing. + Improve service tools to support field service and issue resolution. + Develop internal resource capability with leadership/technical knowledge. **Qualifications:** + Bachelor’s degree in engineering, prefer Electronic Engineering. + 15-20 years' experience in related industry would be preferred. + Electrical knowledge preferred. + Knowledge of Codes and Standards. + Good communication in both oral and writing. + Be initiative and responsible for work. + Team Leadership and excellent interpersonal skills. + Work under pressure. **Yes! Because you are the one we are looking for, we hope to hear from you now!**