Las Vegas, NV, 89102, USA
1 day ago
Service Technician
Job Description A customer of Insight Global is looking for a Service Technician to support their customer base on site in the Las Vegas, NV area. These individuals will be responsible for working with the existing customer base in the local area to service home security systems at various residence locations in the local territory. They will utilize their customer service skills to work directly with the troubling shooting of current systems and getting them cell phone access to the company application for their security system. This individual must be comfortable using their personal vehicle to go to and from the customer sites to the shop location and will have onsite training at the start of their employment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of experience working with CCTV, Card Access, or residential low voltage. Current valid State Driver's License and reliable transportation to transport necessary tools and equipment Familiar with power and hand tools (drills, wire cutters, etc.) Customer service skills and professionalism over the phone and in person Ability to work under general supervision and independently at multiple customer sites daily. Comfortable with computers, basic Microsoft Suite, Smartphone devices (mostly for documentation and scheduling). Hands-on experience with installation, repair, troubleshooting or set-up of devices (security cameras, alarm systems, Network/WiFi, wires or cabling, phones, tablets, ATMs, printers, etc.) Some technical school training Prior experience with providing services to electrical systems Prior sales experience (will have the opportunity to earn commission in this role for upselling) Sheriff Card Prior work experience at ADT null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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