Olathe, KS, USA
3 days ago
Service Technician/Trainer

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).


We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.


Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To  learn more about Topcon career opportunities go to  www.topconcareers.com.

JOB PURPOSE
The qualified candidate will be responsible for performing repairs to Topcon manufactured devices.


CORE JOB DUTIES
• Troubleshoot, repair, and calibration of all Topcon products
• Maintain records of repair and enter appropriate information into the service database
• Perform technical repair support on the phone or via email to assist Topcon dealer network
• Will assist in engineering evaluations and failure analysis reporting
• Conduct repair training to the Topcon dealer network and junior technicians in a classroom environment
• Create test fixtures or troubleshooting stations
• Generate reports, analyze findings, and make recommendations for improvement
• Create procedures, work instructions, and service manuals


MINIMUM JOB REQUIREMENTS


Education & Experience

• Minimum 3 years’ experience in an electronics repair in a manufacturing/service role
• AA in electronics or related technology, or equivalent military training. Bachelor’s preferred
• Familiar with test equipment, such as but not limited to multi-meters and oscilloscopes to diagnose and adjust optical, mechanical and electronic instruments

Knowledge, Skills & Attributes

• Excellent communication verbal/written skills and ability to work on/with multifunctional teams.
• Excellent analytical and problem solving skills
• Strong attention to detail
• Knowledge of electronic test equipment,
• Electronic/mechanical troubleshooting skills
• Knowledge of Microsoft Office products
• Knowledge of software/firmware loading with PC’s (i.e., installing and un-installing drivers for PC hardware, loading Operating System and BIOS)
• SalesForce/Arena platforms knowledge a plus
 

Physical Requirements

• Position may require bending, carrying, kneeling, lifting, and walking.
• Capable of lifting up to 50 lbs. with assistance

Working Conditions

• Work in an environmentally controlled work area and outside
• 20% travel may be required

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