Ford of Canada has eight Service Training Centres across the country which are staffed by Service Training Instructors (STI).  The STI assumes the responsibility of scheduling and training Ford/Lincoln Dealer technicians at the Ford Service Training Centre in British Columbia (Burnaby).  Additionally, the position has responsibility for the primary assigned Service Training School, is the regional contact for service training related expertise and support as well provides support to the Technical Training and Service Support activities within National Service Operations at Ford of Canada as required.

In this role, you will have the opportunity to make a crucial difference to the experience of customers and dealers by providing hands-on service technical training to dealership technicians.  Courses you will be responsible for are currently delivered mainly in an in-person classroom setting as well as a remote or distance learning format using video-conferencing systems.  While you will be assigned a ‘base’ Service Training Centre, (STC) travel to support training needs at other STCs will be required.