Req ID: 315306 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Architect to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description: ServiceNow Architect
We are seeking a highly skilled ServiceNow Architect to join our team and help 
drive our ServiceNow our Technology Architecture organization forward. As a 
ServiceNow Architect, you will be responsible for collaborating with stakeholders 
to define requirements, architect solutions, and deliver ServiceNow capabilities
tailored to client needs. The role will also encompass platform design,
implementation and ensuring the integrity of the ServiceNow application for a 
client organization.
Key Responsibilities:
• Engage with customer executives to identify pain points, understand key 
requirements and opportunities to deliver value.
• Responsible for understanding business and technical problems addressed 
by the solutions including key regulations, business drivers, evolving business 
needs, and security.
• Translate business needs into compelling ServiceNow solutions.
• Assures technical integrity of proposed solutions by ensuring that coordination, Organization’s governance and change control are applied to 
technical specifications and to the technical infrastructure. Advises on the 
impact of design options to related programs and on the process for 
assessing such impact.
• Lead architecture and design engagements to demonstrate how 
ServiceNow meets the needs of strategic customers.
• Lead the ServiceNow solution architecture design and enhancement 
activities across Enterprise ServiceNow program of work, ensuring the 
technical integrity of any ServiceNow projects
• Collaborate with cross-functional teams to ensure alignment and support 
for ServiceNow strategies.
• Stay updated with the latest ServiceNow developments and industry 
practices.
• Should be able to demonstrate hands on experience on the Service Now 
platform including the workflows(flows), IntegrationHub, Workspaces, UI/UX 
Build, NowAssist, Performance Analytics, and core objects such scripting,
business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc.
Qualifications:
• Proven experience in a delivery architect role, ideally within a consulting 
environment). 
• At least 8 years of hands-on experience with ServiceNow technology
• Background in ITIL, Enterprise Service Management, Asset Management,
Security Operations, AI and Low-Code/No-Code platform
• Scripting experience - JavaScript, HTML
• ServiceNow Certified System Administrator qualification or proven recent 
experience in system administrative duties in ServiceNow. ServiceNow 
Implementation Specialist and Application Developer are added 
advantages.
• Excellent communication skills to articulate complex technical concepts to 
diverse audiences
• Collaborative approach to working with cross-functional teams

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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