Job Description:

What The Position Offers You

To support our growth in the ServiceNow Business Group in the Netherlands, we are looking for ServiceNow Consultants. As a ServiceNow Consultant you will be part of an innovative team, working to define and deploy world class customer solutions using the ServiceNow platform.

ServiceNow Business Consultant provides process and functional expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, demonstrations, business focused testing and training. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.

About Us

DXC Technology

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

DXC ServiceNow Strategic Business Group

DXC formed his global DXC ServiceNow Strategic Business Group to deliver market-leading, cost-efficient, resilient technology services that transform enterprise service operation. As ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 12 years and has over 20 years of Enterprise Service Management Experience.

With over 4,000 successful ServiceNow deployments, and 340+ managed ServiceNow instances globally, DXC enables clients to modernize and integrate their mainstream IT to deploy digital solutions at scale while setting the foundation to maximize value and build a successful digital future. DXC named as a Leader in ServiceNow Services by Everest Group 2022. For more information, visit https://dxcservicenowbusinessgroup.com

Job Description:

Essential Job Functions

Participates in gathering business requirements through a variety of techniques (e.g., facilitated workshops, work sessions and interviews) and prototyping business solutions (Business).Analyzes requirements and develops high-level and detailed business process designs to the elementary business process (EBP) level and derived logical process (DLP) level (Business).Supports gap analysis highlighting current state, future state, client needs, best practices and competition (Business).Develops standards, templates, and procedures to aid in the development of the required work products (Methodology).Leads a team of 4-6 company resources, in area of expertise, to conclusion of a project phase (Management).Reviews programs designed from high level specifications or derived logical processes (DLPs) ensuring that they meet client specifications (Technical).Establishes and maintains networking relationships with middle management in client organizations (Relationship Management).Understands client needs and matches them to relevant services or products; manages client expectations (Leverage).Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication).

Basic Qualifications

Bachelor's degree or equivalent combination of education and experienceBachelor's degree in business, computer science or related field preferredFive or more years of experience in business analysis and design, preferably within a consulting environmentOne to two years of relevant experience in a particular business or industry specialty area includedExperience working with techniques and approaches for process and entity modelingExperience working with techniques, tools, and approaches for data cleansing and conversionNative in Dutch. French is a plus.

Other Qualifications

Strong analysis and design skillsGood communication skillsAbility to manage competing priorities in a complex environmentAbility to devise creative business solutionsAbility to convey a strong presence, professional image, and deal confidently with complex business problemsWillingness to travel

Work Environment

Office environmentMay require evening or weekend work

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.