Job title: ServiceNow Developer

 

Location: Remote 

 

Clearance: Secret 

 

Education: BS in Computer Science, Information Technology, or a related field

 

 

Job description:

 

Ideal candidate will have years of IT related experience

 

ServiceNow platform administration and customization 

 

ServiceNow User management, roles, and access control using CAC/Smartcard

 

ServiceNow Workflow design and automation 

 

ServiceNow Integration with external systems 

 

Application of ServiceNow updates and patches 

 

Validate Security posture using STIGs and other DOD standards of OS and ServiceNOW application.

 

Experience with development and implementation of ServiceNow ITOM and ITSM modules - Incident Management, Problem Management, Configuration Management.

 

Designing and maintaining ServiceNow data backup, restoration, and disaster recovery processes

 

Maintaining OS and ServiceNow compliance with upgrades, patches, and updates

 

Help design and implement ServiceNow failover activities and/or processes to execute in a disaster recovery scenario 

 

System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

 

Integrate external data sources into ServiceNow

 

Build custom dashboards based on custom application data models and external data sources

 

Customize and configure workflows and define notifications as part of custom workflows in applications