ServiceNow Developer (Enterprise Developer II)
Panasonic Avionics Corporation
**Overview**
Experienced ServiceNow Developer who will be responsible for designing, developing, and integrating IT enterprise software solutions with a focus on frameworks, programming, troubleshooting, and debugging IT software issues, aligned with strategic goals and technology needs.
You will collaborate with cross-functional teams to gather and refine project requirements as part of the development lifecycle from conception to delivery.
**Responsibilities**
**System Operations (50%)**
+ Resolve technical issues and provide in-depth support.
+ Analyze and troubleshoot application performance problems.
+ Escalate issues to appropriate teams when necessary.
+ Develop and maintain support documentation.
+ Assist in user training and communication.
**System Design and Integration (40%)**
+ Develop IT software applications based on project requirements.
+ Design and implement new features with guidance from senior developers.
+ Collaborate with cross-functional teams on coding and testing.
+ Take ownership of specific modules or components.
+ Contribute to technical documentation and participate in code reviews.
**Planning (10%)**
+ Participate in project planning and estimation.
+ Contribute to the development of technical strategies for projects.
+ Collaborate with architects to align solutions with enterprise goals.
+ Provide input into the selection of technology stacks and frameworks.
**Qualifications**
**Knowledge/Skill Requirements**
+ ServiceNow experience implementing ITSM, ITOM, ITAM (Incident, Change, CMDB, Discovery, Service Mapping, Service Portal, Mobile, etc.)
+ ServiceNow experience with HRSD, CSM, or SPM is a plus.
+ ServiceNow experience developing service catalog items and custom applications.
+ ServiceNow experience integrating with third-party applications such as Jira, Workday, Oracle, using Integration Hub and RESTful implementations.
+ ServiceNow experience with IDP solutions (LDAP, SSO, SAML).
+ ServiceNow experience creating/maintaining a secure UI and data environment (ACLs, business rules, UI policies, data policies, client scripts, etc).
+ Excellent problem-solving and analytical thinking skills.
+ Solid understanding of fundamental web technologies like REST, HTTP verbs, DOM, Web security, etc.
+ Demonstrated ability to manage priorities, context switches, and make efficient use of shared resources.
+ Demonstrated ability to work well in a fast-paced environment with user-centered, iterative design and development processes.
+ Demonstrated ability to identify risk and escalate issues appropriately.
+ Strong proficiency in JavaScript/ES6, including DOM manipulation and the JavaScript object model.
+ Experience in high-level programming languages, such as Java, Python, JavaScript, Perl, etc.
+ Experience with RDBMS such as SQL Server, MySQL/MariaDB, PostGreSQL.
+ Experience presenting to all levels of users (internal and external) in English.
**Education/Experience Requirements**
+ Bachelor's degree in computer science, systems analysis, or a related technical field, or 6+ years of experience in IT enterprise software development in lieu of a degree.
+ 2+ years of experience in IT enterprise software development.
**Other Requirements**
+ Foundations Course (required)
+ Product certification (preferred)
Be a part of the future of aviation technology with Panasonic Avionics—where your skills can truly take flight!
Competitive Base Salary + Benefits + Relocation bonus
**Our Principles: Contribution to Society | Fairness & Honesty | Team Spirit | Adaptability | Courtesy & Humility**
REQ-148957
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