Vilnius, Lithuania
17 hours ago
ServiceNow Developer (HRSD)

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.  Join us and make a positive impact on human and animal health.

Job Details

As a ServiceNow HRSD Developer, you will be responsible for developing, configuring, testing, implementing, maintaining, and supporting changes in ServiceNow HR Service Delivery (HRSD). You will work closely with the HRSD product owner, business analysts, and team members to understand requirements and drive the design of quality technical solutions that align with business and IT strategies and are in compliance with the organization’s architectural standards. In this role, you will work with team members within an agile framework.

Responsibilities:Design, development and implement new functionality of the HRSD module including: Case and Knowledge management, Employee Center Portal, Virtual Agent and HR Agent WorkspaceAssist in providing technical assistance for software configuration/customization, workflow administration, custom coding and scripting, and third-party integrationsTroubleshoot, support, and enhance ServiceNow data feeds, including Workday Data FeedTroubleshoot and support Dynamic Translation for knowledge articles, chat, and case detailsMaintain technical documentation in Confluence for ServiceNow HRSD implementationAdhere to company ServiceNow development standards and industry best practicesCollaborate with ServiceNow platform team and other teams to design solutions where there is “Global Scope” impactPossess an in-depth knowledge of the various ServiceNow platform capabilities, modules, and best practicesMonitor and resolve HRSD related support casesDevelop new integrations as well as support existing integrations within ServiceNow and external systems


 

Work experience:

Experience configuring and supporting ServiceNow HRSD module in global enterprise environmentExperiencing configuring core ServiceNow modules including the delegation of groups, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisionsExperience with ServiceNow Automated Test Framework (ATF)Familiar with writing JavaScript, XML, HTML, SQL and PowerShellFamiliar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)The ability to take complex end-user requirements to system requirements to codeExperience in the management of all phases of the application lifecycle and best practices to include requirement gathering, design, development, testing (application code and user acceptance), and deploymentProficiency in Agile methodologies and version control systems, experience with Jira is a plusTechnically savvy and able to design and build applications that meet business goals and objectivesFlexibility to adapt to evolving priorities and dynamic project needsStrong attention to detail and quality focusedExcellent communication skills to effectively liaise with technical and non-technical stakeholders

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Gross Salary Range (Monthly)

€4,510.95 - €6,444.24

Affiliated Companies:Affiliated Companies: AmerisourceBergen Services Corporation

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