ServiceNow Lead Developer     

Purpose 

The ServiceNow Lead Developer works as Sr Developer and technical advisor on the ServiceNow platform, ITSM and ITBM solution. Defines requirements, designs, develops and implements ServiceNow technical solutions, complex system configuration, development of custom features and enhancements, and complex report and database query development. Manages end-to-end implementations, provides expert level of support and technical mentoring to developers.

Responsibilities    

ServiceNow Lead Developer will own the development tasks of the solution based on integration of Service Now. The ideal candidate will understand configuration management principles. They will perform the necessary tasks to design and develop configurations and customizations on ServiceNow platform.

Manage High security settings Service Portal development and enhancement Develop and manage UI pages, Macro and various objects by utilizing platform based Jelly script, JavaScript, HTML and CSS. Build advance email notification, templates, email script and event handling. Create/modify client script, UI policy and front end scripts Manage and develop various server side objects like Business rules, Script include, Workflow scripts, Schedules as per business requirement. Change management advance workflow customization and advance workflow scripts Advance Service Catalog UI and workflow development Integrations AD/SSO/LDAP and some third party. Develop integration scripts Works in upgrade issues/enhancements Works on advance custom application development and enhancement Install mid server and test connectivity along with Implementation Specialist Integration catalog script development Custom advance workflow activity development Designing and Creating an Application(ITSM, ITBM, ITFM, HRMS , CSM, ITOM)

 

Role Pre-Requisites            

The Candidate should have 3+ year hands on experience in Development in ITSM and NON ITSM Applications in ServiceNow. Expertise in application development, Service Portal development, Software development life cycle (SDLC)/SCRUM, Agile and an in depth understanding of Cloud stack, specifically. ServiceNow. Client side programming /front end development will be added advantage. Should know advance web programing frameworks

 

Technical Skills                      

Angular JS, Bootstrap, Java Script. JQuery, HTML, CSS3, MVC Framework, Java Script , HTML, CSS , GLIDE Scripting, XHTML, Workflow and UI development, OOPS and Database Concepts, ServiceNow ITSM , and Non ITSM application  and Service Portal Concepts.

 

Certifications                        

ServiceNow Application Developer

ITIL foundation