ServiceNow Platform Architect
Insight Global
Job Description
As our ServiceNow Platform Architect, youll play a crucial role in ensuring our service management platform is future-ready, secure, and compliant. Youll thrive in a fast-paced environment where innovation and impact go hand-in-hand.
What Youll Do as our Solution Architect (ServiceNow):
Lead the migration of critical systems (ITSM, ITAM, ITOM, CMDB), ensuring a smooth transition by collaborating with internal teams and external partners.
Integrate compliance into every aspect of the platform by embedding regulatory frameworks into workflows, security protocols, and configurations.
Establish platform standards for configuration, integrations, and customizations to ensure scalability and consistency.
Collaborate with IT Security on platform security, ensuring robust role-based access control (RBAC), encryption, and compliance with Insight Globals security policies.
Work with cross-functional teams to architect future-ready service management solutions, adding new modules and capabilities that align with Insight Globals vision.
Drive change management initiatives, ensuring seamless adoption of platform enhancements and updates across the organization.
Stay ahead of the curve with ServiceNow developments, contributing to our roadmap for future capabilities that meet evolving business and regulatory needs.
Mentor and guide the ITSM team, fostering a culture of continuous improvement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Bachelors degree in Computer Science, Information Technology, or related field (or 6-8 years of relevant experience).
Proven experience (7 to 10+ years) in platform and/or solution architecture roles, specifically in ITSM, ITOM, ITAM, and CMDB.
Expertise in compliance frameworks, with the ability to design solutions that integrate security and regulatory controls.
A track record of success in platform migrations, building scalable, secure, and compliant systems.
Strong collaboration and leadership skills, with a passion for working in agile, cross-functional teams. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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