ServiceNow Project Manager Consultant
RGP
RGP is immediately seeking a ServiceNow Project Manager to
join our fast-growing ServiceNow Practice team to lead the planning, execution,
and delivery of ServiceNow projects. The ideal candidate will have a deep
understanding of ServiceNow’s capabilities and modules, exceptional project
management skills, and a track record of successfully managing ITSM projects
from initiation to completion
The ServiceNow Project Manager works in collaboration with
teams across the business to support clients looking for creative solutions! As
a ServiceNow Project Manager you will lead the lifecycle process that
translates business requirements into functioning software systems, services,
and solutions. This role is an opportunity to apply and grow your skills in
delivering ServiceNow implementations with a motivated and growing company,
servicing a wide range of technology forward clients.
**Key Responsibilities:**
+ **ProjectManagement:**
+ Leadand manage end-to-end ServiceNow projects, ensuring on-time andwithin-budget delivery.
+ Developdetailed project plans, including scope, objectives, timelines,resources, and budget.
+ Coordinateinternal resources and third parties/vendors for the flawless executionof projects.
+ **StakeholderManagement:**
+ Actas the primary point of contact for clients and stakeholders, maintainingclear and consistent communication.
+ Facilitatemeetings with stakeholders to gather requirements, provide updates, andaddress concerns.
+ Ensureclient satisfaction and manage expectations throughout the projectlifecycle.
+ **TeamLeadership:**
+ Leadand mentor project team members, providing guidance and support asneeded.
+ Fostera collaborative and productive team environment.
+ Ensureall team members are aligned with project goals and timelines.
+ **Riskand Issue Management:**
+ Identifypotential risks and issues that could impact project delivery.
+ Developand implement mitigation strategies to address risks and resolve issuespromptly.
+ Monitorproject progress and adjust plans as necessary to ensure successfuloutcomes.
+ **QualityAssurance:**
+ Ensureall project deliverables meet the highest quality standards.
+ Conductregular reviews and audits to maintain compliance with best practices andstandards.
+ Implementand oversee testing phases to ensure functionality and performance meetclient requirements.
**Qualifications:**
+ **Educationand Experience:**
+ Bachelor’sdegree in Information Technology, Computer Science, Business, or arelated field.
+ Minimumof 8 years of project management experience, with at least 4 yearsmanaging ServiceNow projects.
+ **Certifications:**
+ ServiceNowCertified System Administrator (CSA)
+ ServiceNowCertified Implementation Specialist (CIS) – various products
+ ProjectManagement Professional (PMP) or PRINCE2 certification preferred.
+ **Skillsand Competencies:**
+ In-depthknowledge of ServiceNow platform and modules.
+ Strongproject management skills with the ability to manage multiple projectssimultaneously.
+ Excellentcommunication, interpersonal, and leadership skills.
+ Strongproblem-solving and decision-making abilities.
+ Abilityto work effectively under pressure and meet tight deadlines.
+ Variety of workplace arrangements including hybrid, remote, onsite.
+ Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.
+ Pay Range: $85-115/Hr. W-2
+ Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, Paid Sick Time (in geographies where legally required)
+ An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.
As a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients—solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation.
Our unique consulting model allows you the radical flexibility and control you demand in the "Now of Work," enabling you to define your career path based on your expertise, passion, desire to travel, work environment and life stage. At RGP, diversity, equity and inclusion are critical underpinnings of our shared values. We recognize diversity as a strength that is cultivated through our culture, our people, and our business.
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.
If you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances page (https://rgp. /fair-chance-ordinances/) .
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