**Req ID:** RQ194660 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Software Development **Skills:** Application Development,Design,Software Development **Experience:** 8 + years of related experience **Job Description:** Deliver simple solutions to complex problems as a **ServiceNow Senior Advi** **sor** at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority, and we’ll make your career growth ours. At GDIT, people are our differentiator. As a **ServiceNow Senior Advisor,** you will help ensure today is safe and tomorrow is smarter. Our work depends on a **ServiceNow Senior Advisor** joining our team to be responsible for the development and administration of solutions within ServiceNow environments. The developer will work with team members, customers, and external vendors to design, implement, test, document, and deploy enhancements, fixes, and configuration changes needed to support the enterprise. Daily activities will include developing solutions within ServiceNow, assisting with the integration of other apps/tools with ServiceNow, system administration, report development and testing of the product and its sub-modules. **HOW A SERVICENOW SENIOR ADVISOR WILL MAKE AN IMPACT** **:** + Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs. + Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality. + Collaborate with team members to define, analyze, understand and document business and technical requirements. + Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies. + Participate in and support ServiceNow version upgrades. + Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action. + Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality. + Create technical architecture, design and user guide documentation. + Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates. + Grow junior talent through mentoring, partnership, and technical reviews. + Author, review, and lead the creation of white papers and contract artifacts. + Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products. + Maintain current ServiceNow/industry certifications, while obtaining additional certifications. + Lead, author, and contribute to IT related, technical processes reviews, postmortems, and continual process improvement. + Create estimations on effort required to produce ServiceNow functionality. + Other duties as assigned. **WHAT YOU’LL NEED TO SUCCEED:** + Technical Training, Certification(s) or Degree and 8+ years of experience or equivalent experience + 8+ years of experience with ServiceNow development + Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment. + Understanding of IT service management and common service level agreement measurements. + Has experience leading development and/or test teams. + Experience with creating, maintaining, and defining multiple high volume, real-time, integrations across a wide range of integration protocols including SAML (Single Sign-On Providers) and SOAP/REST Webservices. + Can identify, understand, document, and create functionality aligning with customer value streams. + Can produce level of estimates and basic deployment plans for ServiceNow functionality + Experience managing, maintaining, upgrading, and configuring large (instance with more than 100,000 active users), mission-critical government ServiceNow instances. + Excellent collaboration skills and can effectively works in a team environment. + Must be able to identify and learn new technologies quickly. + Excellent communication skills. + Strong organization and time management skills while working in a rapid software development environment. **NICE TO HAVE:** + Have an active **ServiceNow Certified Administrator** certification. + Have an active **ServiceNow Certified Implementation specialist – ITSM** certification. + Have an active **ServiceNow Certified Implementation specialist – HR** certification. **GDIT IS YOUR PLACE:** + Full-flex work week to own your priorities at work and at home. + 401K with company match. + Comprehensive health and wellness packages. + Internal mobility team dedicated to helping you own your career. + Professional growth opportunities including paid education and certifications. + Cutting-edge technology you can learn from. + Rest and recharge with paid vacation and holidays. The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans