**Job title** ServiceNow Senior DevOps Engineer _About the job_ **Our** **Team:** The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow. **Main responsibilities:** + _Administer and_ _maintain_ _the ServiceNow platform, including user management, security, and data integrity._ + _Configure and customize ServiceNow applications and_ _facilitate_ _the rollout of new applications and modules._ + _Develop and implement workflows, business rules, and UI policies._ + _Monitor system performance and troubleshoot issues to ensure_ _optimal_ _functionality._ + _Build,_ _maintaining_ _, and_ _optimi_ _ze_ _CI/CD pipelines_ + _Responsible for operations_ _lifecycle_ _, comfortable to add value to_ _the_ _End-to-end_ _BUILD_ _lifecycle_ + _Trouble shoot and resolv_ _e_ _complex technical issues_ _and challenges._ + _Collaborate with stakeholders to gather requirements and translate them into technical specifications._ + _Provide technical support and training to end-users._ + _Stay updated with the latest ServiceNow features and best practices._ _About you_ _Skills_ + _8+ Years of experience as a ServiceNow Administrator or similar role._ + _Advanced Expertise in building,_ _maintaining_ _, and_ _optimizing_ _CI/CD pipelines_ + _Advanced Level of understanding of ServiceNow modules, including ITSM, ITOM, and CMDB._ + _Advanced Scripting skills,_ _highly_ _proficient in JavaScript, HTML, CSS, and other web technologies_ + _Experience with AI Operations (Artificial Intelligence) and Event Mgmt._ + _Can design, implement, and extend functionalities across multiple modules, ensuring that solutions align with the broader business processes._ + _Skilled in troubleshooting and resolving complex technical issues, extensive experience with the platform, able to handle complex challenges and troubleshoot advanced issues._ + _V_ _ery comfortable_ _with the_ _End to_ _end_ _BUILD_ _lifecycle_ + _Can make_ _high-level technical decisions and define the overall design, architecture, and approach to development projects._ + _Knowledgeable in Security and Access Control, ensuring best practices in access control lists (ACLs), data protection, and compliance standards_ + _Have the a_ _bility to_ _work independently on complex_ _,_ _configurations_ _and_ _advanced projects_ + _Acts as a mentor to junior developers, guiding them through challenges_ + _ServiceNow Administrator certification is_ _a_ _must_ _._ _Pursue progress, discover extraordinary_ Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)