Job Profile

00S37J - Info Systems Architect V

Job Profile

00S37J - Info Systems Architect V

About Us:

Today HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it’s who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.

Department: T1 Global Services and Solutions is responsible to drive sustainable growth of end user IT services and Solutions (computing, printing and collaboration) within our largest global customers. The scope of the role is global but with a strong focus on customers with Headquarter primarily in Japan and the aim is to support the entire Global Tier 1 organization.

What an HP Solution Consultant Does:

Vision

Develop and execute best in class early engagement
 

Mission

Develop Services and solutions business with global T1 customers in Japan.

Be responsible for end to pre-sales process for services and solution in collaboration with the Account General Manager Grow qualified funnel by engaging customers strategically and prior to contract expiration or RFP to understand their needs, influence with HP Services & Solutions and Qualify opportunity to maximize HP value and win rate
 

Objective

Develop early engagement methodology & frameworkFunnel growthFunnel conversionAccount Status & Planning WorkshopsCustomer facing Workshops

As an HP Solution Consultant, you engage directly with the senior IT Leadership and technology-decision makers from the customer to understand their business requirements and needs. You lead workshops with customers, help customers define their future strategy and roadmap, provide technical presentations, build and maintain a relationship with customers and act as a trusted advisor. You partner with the sales team to develop new service opportunities, shape HP’s services value proposition to influence upcoming RFPs and create unsolicited services opportunities. You will be a key member of the sales and pursuit team, working in close collaboration with sales, technical consultants and portfolio teams, and with support from the HP Global management and World-Wide executives.

Responsibilities:

Customer Relationship:

Build strong professional relationships with key IT and business executives and managersApply strong consultative selling techniques Be perceived as a trusted technical advisor by the customerGather and assess customer needs, both business and technicalIdentify competition strengths and weaknessesSupport on technical content for customer eventsDrive industry thought leadership – ability to showcase expertise via certification credentials, whitepapers, presentations

Opportunity Analysis and Solution Design:

Identify services opportunities for HP in customer's IT and business processesProactively work with Sales to qualify service opportunities for HPWork with customers to shape, interpret and help define their IT requirements to ensure they address business needsLead technical and discovery workshops with customer and HP teamsWork with customers on Services Business Cases and Total Cost of Ownership models Develop technical solution strategiesInvestigate technology partnership opportunities with service providers and software companiesActively support the account and sales teams with solution advice, proposals, presentations, and other customer communicationsIdentify overlooked opportunities within the accounts

Education and Experience Required:

University bachelor’s degree8+ years of experience in solution or services selling, or professional consulting in Cybersecurity, IT Infrastructure Management, or End User Computing, Managed Print Service, CollaborationTechnical, delivery and solution experience in one of the vertical industries preferred

Knowledge and Skills:

Technical/Solution acumen:

Unique mastery and recognized authority on workplace technologies, IT infrastructure, security, service management processes and techniques Understand how IT is used to address business needsDesign highly innovative solutionsDemonstrate a current understanding of technical innovations & trends and their impact on solving customer business problemsDemonstrated ability to work as the lead for components of large complex projectsMinimum Technical KnowledgeWindows Client Architecture & DesignCloud Security and Windows Client SecurityCybersecurity concepts – Confidentiality, integrity and availabilityCybersecurity technologies – Firewalls, WAF, SIEM etc.One or More Operating System Deployment (OSD) or Unified Endpoint Management (UEM) tools & techniques e.g. MS Intune, VMWare Workspace One, MS ConfigMgr, MS MDT, Ivanti, MS AutoPilot, Azure Active DirectoryImaging tools and TechniquesMPS capabilities including Print InfrastructureBelow technical knowledge as a plus:Application Packaging and Distribution, Application VirtualizationNetworking, Virtual Desktop Infrastructure – VDIMicrosoft 365, MS AzureiOS, Android, macOS, ChromeSecurity Concepts & SolutionsEnd point protection toolsMicrosoft Azure Security CenterEnd-User Computing Insights and AnalyticsCertifications as a plus:ITILTOGAFMicrosoftCISSPCISMCEHMicrosoft Azure Security (AZ-500)VMwareCitrix

Business acumen:

Understand and apply basic financial and accounting concepts as well as capital investment concepts and apply them appropriately in positioning proposed solutionsApply understanding of the customer’s value chain and business requirements when designing and proposing solutionsPrepare business cases on the value of the solution in terms of financial return and impact on customer business goals Industry acumenSolid level of industry acumen; keep current with trends and able to converse with the client on issues and challenges

Solution selling:

Demonstrate solid questioning techniques and related communications skills with IT decision makersDemonstrate effective presentation skillsDemonstrate Consultative Selling Techniques Demonstrate an understanding of the competition as well as offer positioning & strategy

Location

・Japan or Singapore or Australia or Malaysia

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