As an intern in Services Delivery Department, you will support back-office activities of Customer Service for the **Italian** **market** , ensuring smooth operations and enhancing service delivery. **You are responsible for** : + Supporting Customer Service daily activities for the Italian market + Updating internal database with Work Instructions + Preparing Lean Daily Management boards + Creating database with medical equipment to be updated in SAP and Salesforce + Perform easy daily activities in SAP and Salesforce for various markets related contracts, billing, parts administration **You're the right fit if:** + You are currently enrolled as a student + You are fluent in English and Italian - at least B2 level + You know basics of Excel and Word **In return, we offer you** + Paid 6 months internship based on civil contract + Flexible working hours + Possibility to use English and Italian in everyday activities + Building your career in an international company that brings innovations that matter to you + Fast-paced oriented work in an international environment **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we will not stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. + Learn more about our business. + Discover our rich and exciting history. + Learn more about our purpose. + Deep dive into Campus in Central and Eastern Europe. If you are interested in this role and have many, but not all, of the qualities, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. \#LI-Office \#GBS