·  Enable FSRs & sub-contractors with required systems and tools .

·  Drive Digitalization and process improvements.

•   Deploy bFS releases. Responsibilities include Training, deployment, adoption monitoring and troubleshooting.

•  Manage administrative activities of bFS/ User management / data management / L2 support for bFS

•  Deployment of digitalization initiatives from the global team and improve adoption

•  Initiate local digitization activities for better monitoring and control of operational metrics

• Contribute to productivity improvements, monitor and analyze major KPIs and implement actions leading to efficiency and cost improvements

• Continuous communication and trainings