Job Description

Services Operations Officer - EHM (Engine Health Monitoring)

Full-Time

Derby/Hybrid (3 days a week on-site)

An exciting opportunity has arisen for a Services Operations Officer - EHM to join the Data & Information team in Aftermarket Operations. Our team primarily works with Big Data and digital technologies to give our customers greater control of their operations. Through actionable intelligence, we empower our customers to make the shift from reactive, rapid-response operations, to become more efficient, better at risk management, a better planned and predictable business.

You will provide asset control and intelligence solutions to Rolls-Royce customers around the world. Our high integrity control systems capture and manage equipment data which our analysis solutions transform into actionable information that are delivered to the right people at the right time.

 

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Our Service Delivery Engineers play a key role in Service Operations by providing high quality engineering insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the back office delivery team to work on maintaining our EHM capability & responsiveness.

We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

This challenging, yet rewarding role will give you an opportunity to leverage data and technologies to empower our customers. Analysing gas turbine engines performance data, you’ll provide critical asset control and intelligence solutions.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location.  It’s a locally managed and flexed informal discretionary arrangement.  As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

What you will be doing:

In this interesting role you will:

Analyse gas turbine performance & mechanical data using latest EHM tools & techniques to diagnose and record potential anomalies in asset operation.Maintain equipment configuration and ensure data is received and correctly processed.Provide airline customers with short term troubleshooting advice and longer-term fleet management information.Support Airline customer training as required.Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service.

Who we’re looking for:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. And for this role, we are looking for someone who is/has:

An Engineering, Science, or IT based degree.Numerate with strong IT skills, able to work under pressure and meet tight deadlines, self-motivated, able to adjust to different ways of working in a changing environment.Strong interpersonal and communication skills.Positive attitude to work, strong team working skills and ethical behaviour, able to work with minimum supervision.A background in customer support would be beneficial. Experience of EHM service delivery, engine performance or service engineering would be advantageous.

  

Join us & Make an impact

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

Job Category

Service Operations

Posting Date

13 Nov 2024; 00:11

Posting End Date

26 Nov 2024