Great People make Schneider Electric a great company. 

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for Services Process and Tool Deployment Lead to make an impact

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

Role\: Services Process and Tool Deployment Lead

Mission\:

· Focus on implementing and optimizing tools, processes and systems that support service delivery and operations

· Require a combination of project management skills, deep understanding of services operations and different stakeholders management

What you will do\:

1. Process implementation and Optimisation

· Design, identify, implement and optimize service delivery processes to improve efficiency, consistency and quality

· Work closely with services teams to understand their needs and translate them into effective processes and workflow

· Work with Sales and Operation Excellence to identify areas for process improvement and lead initiatives to enhance service sales and operations

2. Tool Deployment and Integration

· Lead and manage projects related to the deployment of new tools or processes, ensuring that timelines, budgets and quality standards are met.

· Oversee the deployment and integration of tools and systems that support services sales quotation and delivery, including project management tools, etc

· Ensure tools are designed and configured correctly and integrated seamlessly with existing tools, systems and processes (e.g. BFS, CPQ, etc)

· Provide regular updates and reports on tool deployment and process optimization initiatives to measure success metrics

· Coordinate with cross-functional teams (e.g. IT department) to ensure alignment and effective communication for successful project execution and implementation

3. Continuous improvement

· Facilitate regular meetings with stakeholders to review progress, discuss challenges and identify opportunity for improvements

· Analyse data and performance metrics to identify opportunity for further improvement and enhancement

Key Success Factors

· Close Collaboration with Regional Team, Local Sales, Operations, Marketing and Channel functions for successful process and tool deployment

· Implement and deploy tools, processes and systems that support service delivery and operations efficiency