As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

Together, we keep everyday life moving to build a better tomorrow

 

We’re looking for a Service Sales Representative who will serve customers by selling Services products meeting customer needs. In this role you will also support dealers in developing their sales pipeline, support service partners and customers in regards of service contracts, maintenance contracts and active parts sales based on installed base and capture rate models.

 

This role will be remote in Austria and will report to the Service Manager. 

Main tasks and responsibilities Drive revenue growth in services through targeted selling and support Use installed base data to hunt for new Services Products customers (e.g. Accessories, Parts, Contracts)  Proactively develop your dealers, service partners, and other chosen customers Drive Service Network performance based on service sales and installed base in Austria  Consult dealers and service partners related to Services campaigns  Manage and supervise the local service network in cooperation with business line sales team and dealers Support sales dep. in terms of maintenance service and all other service offerings, accessories sales and ProCare Maintenance contract offering Working in close cooperation and support with central services to align campaigns and performance measurements of service partners and dealers Focuses sales efforts by studying existing and potential volume of dealers and also competition Support yearly target agreements and marketing plan with dealer and monitor their forecast  Contributes to team effort by accomplishing related results as needed Audit dealers and service providers to ensure compliance with Hiab policies regarding stock targets, marketing, and competitive offerings Work closely with CSC service managers to focus on specific growth areas What you’ll need to succeed Bachelor’s degree in business, marketing, economics or related field Qualification as industrial sales representative  3-5 years experience in service sales or industrial goods sales in the automotive or agricultural industry  Excellent written and verbal communication skills Excellent interpersonal skills, including the ability to quickly build rapport with customers Competency in Google applications including Slides, Sheets, Docs and GMail Able to work comfortably in a fast paced and modern environment Customer Service mindset, Motivation for Sales and Closing Skills (Basic) business understanding and knowledge of KPI and customer success criteria Fluent in German language, Good English skills  Ability to travel, at least 50% of the time You will be part of

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?

If you are excited about this opportunity, please submit your application and CV!

 

Hiab is part of Cargotec

Hiab is a leading provider of smart and sustainable load handling solutions. We are committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, tail lifts under the ZEPRO, DEL and WALTCO brands, and HIPERFORM, a suite of smart solutions. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow. www.hiab.com 

Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people. www.cargotec.com