General Information Req # WD00072081 Career area: Sales Support Country/Region: Slovakia State: Bratislavský kraj City: Bratislava Date: Tuesday, October 22, 2024 Working time: Full-time Additional Locations:  * Slovakia Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

The person selected for this role will create product and tools training content following standard operating procedures while collaborating with global subject matter experts. This person will also manage vendor delivery of aspects of our training content.

This role works in coordination with WW Services Marketing and Training teams to support the training calendar, training programs, and sales enablement activities that will have measurable impact on the Lenovo Services business. This role will design and develop training programs to be delivered across all segments, all channels, and all markets supported by Lenovo. The training programs will ensure that Services Sales teams, hardware sales teams and business partners have the training they need to successfully sell Services and Solutions.

Position Requirements:

Work with stakeholders to develop and monitor new product support training content and roadmaps for new productsProvide consultative services, and act as a liaison with cross-functional work teams, key stakeholders, subject matter experts and vendor partners to develop course specifications and gather course contentDesign and develop e-learning assets and instructor-led course curriculum using industry standard tools (Articulate, Storyline, media editing tools, etc.)Revise learning modules, course materials, and content as necessary to improve the overall learning experienceAssist in development of effective and sustainable learning assets, curriculum, and programs, leveraging the latest course authoring technologiesExpand scenario exercises to reinforce the learning experienceDevelop online training simulations, interactions and assessments

Required Technical/Professional Knowledge/Skills:

Understanding of PC technologiesKnowledge and ability to develop sales-focused trainingHigh-level of familiarity with Microsoft Suite tools (PowerPoint, Word & Excel)Familiarity with SCORM and learning technology, instructional and graphic designThe ability to learn quickly by interacting with subject matter experts, and by using documentation, software and other toolsExceptional written communication skillsStrong communications and presentation skillsProject management skills for self-directed and vendor-supplied projects and tasksFlexibility, creativity and dependabilityExcellent English language skills are essential

Required Education and Experience:

BA/BS degree3+ years of training experience - high tech industry and/or Sales/Services experience preferred3+ years of experience in curriculum design, instructional design and training developmentExperience creating e-learning and/or using e-learning authoring toolsExperience with basic administration of Learning Management Systems (LMS)Experience working with global teams and/or cross-functional teams that are geographically dispersed across different time zones and culturesExperience in curating voiceovers for the training projects is a plus
What Lenovo can offer you:
Opportunities for career development & growthAccess to various trainingPerformance-based rewardsFlexible working environment (combination of working from home/office)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations:  * Slovakia * Slovakia