Services - Service Delivery Specialist - Field-US
Cogent Infotech
Job Description: Business Segment Posted Position Title - Internal Field Service Representative – Automation Corporate Career Band Role Summary/Purpose - Internal
+ Responsible for control system IO checks, control system functionality and control system checkouts during pre-commissioning and commissioning of Water Treatment plant.
+ Supporting role during operations and through the warranty process will be evaluated upon completion of commissioning.
Essential Responsibilities:
+ Construction liaison between design engineering and commissioning team during the pre-commissioning and commissioning of Water Treatment Plants.
+ Provide technical instruction and assistance to customer representatives regarding installation, operation and maintenance (recovery) during the commissioning and operations of the Water Treatment plant.
+ Manage activities of outside vendors and suppliers, assuring package control systems met project specifications and performance requirements.
+ Develop Standard Operating Procedures, Checkout Sheets to document and monitor equipment checkout process, installation and/or initial operations.
+ Develop and execute installation, assembly and storage plans for Control Panels and other Control System components.
+ Perform Control System inspections of electromechanical equipment/rotating equipment with Clients and client-designated representatives.
+ Prepare timely and accurate technical reports for customer records and a reference for future outages
+ Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas.
+ Lead and/or assist customers with Electrical and/or Instrumentation requirements (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup spares and Operating and Maintenance Practices.
+ Participated in Customer Factory Acceptance Tests and related Control Systems reviews.
+ Perform on-site programming for Water Treatment Control Systems and assists on electrical installation and troubleshooting.
+ Work closely with Automation and E&I Leaders regarding project execution and continuous improvement.
Physical Demands:
+ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms.
+ The employee frequently is required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and climb or balance.
+ The employee must occasionally lift and/or move up to 25 pounds.
+ Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Work Environment:
+ The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The noise level in the work environment is usually moderate; possible exposure to loud noise level on site.
+ The site assignments shall be in foreign countries and may involve accommodations at remote work camps.
+ Many water treatment facilities are located outside and work activities will be outdoors.
Qualifications/Requirements:
+ College Diploma with a minimum of 5 years of experience in Water Treatment field or 10 years of experience in Control System Development and/or Commissioning.
+ Strong focus on customer relationships (both external and internal customers).
+ Demonstrated ability to work independently and remotely with project teams.
+ Possess basic water treatment chemistry knowledge and communicate that information to others.
+ Electrical experience and know-how (hands on, reading and interpreting drawings, etc), particularly with electrical panels, junction box, cabling and grounding practices, etc..
+ Familiarity with setup, installation, configuration, calibration and/or maintenance of instrumentation used in water treatment processes.
+ Rockwell Automation systems including but not limited to Smart MCC, VFD, ControlLogix PLC Platform, Factory Talk SE, etc..
+ Strong oral and written communication skills
+ Valid driver's license.
Desired Characteristics:
+ Experience in Commissioning, Construction or Services.
+ Bachelor Degree in Engineering or Equivalent from an accredited University or College.
+ Oil and Gas experience
+ Electrical experience and know-how (hands on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment.
+ Ability to plan multiple priorities and focus on the most important ones.
+ Ability to adapt quickly to new problems, clients, and situations.
+ Training in Lock-Out/Tag-Out procedures preferred.
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