Main mission
In close cooperation and under the leadership of the Field Services VP and the Field Services Sales Manager, develops the services customer project business according to the BU strategy for the targeted business segments.
The Field Services Tendering Team Manager participates to the Bid Invest Decisions and leads the Field Services Tendering Team to address qualified opportunities by managing their transformation into an adequate Bid reflecting the Customer needs.
He or she actively participates to the business decisions and ensures that the sales & opportunity leaders receive the necessary commercial and technical support to address and close the targeted deals.
As a manager, he has to ensure competencies availability and renewal inside his team, as well as people development.
.Activities and areas of responsibility
Tendering process
Review and define together with the Sales Manager the bidding strategy and priorities for the qualified opportunities portfolio.Coordinate the internal communication and follow up outstanding quotations to make sure submittal schedule is respected in line with the selling governance.Manages the Field Services Tendering Team and the consolidated quotations portfolio.Continuously monitors the tendering performance KPIs and takes the adequate actions of improvement when required.Actively and directly involves into the high level deals bidding process and approvals and assists the FS VP, Sales Manager and the Opportunity Leader during final negotiations and deal closing.Is the guarantor of the Services Selling Governance application and the Tendering Process implementation and follow up.Management
Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
Track and implement ambitious People engagement action plan to ensure highest employee satisfaction at work and psychological safe working environment.Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it (FSR competency mapping, Competency Review, …)Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability within the team.Main interactionsReports to the Cluster FS VP.
Internal\: Sales Manager, Opportunity Leaders, Operations Team Leaders, Customer Project managers, Procurement, Logistics, Legal, Risk Managers, Finance, Quality, Safety
External\: Customers, Subcontractors
Key Success Factors
People management, leadership and communication skillsBusiness oriented attitudeCustomer focusProcess and Tools compliance.Performance measurement (KPI’S)•Tendering Team Hit RateOrder Intake TargetOffer Time to QuoteProcess implementation and follow upCustomer satisfaction (internal & external)People engagement.