Join us as a Servicing Product at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

Essential Skills/Basic Qualifications:

Strong analytical skills with data driven approach and ability to grasp technical design is essential to success of this role.

Attention to detail in understanding business need, documenting the requirements for the engineering team to deliver to the business need and keeping close track of changes to original scope is an essential skill required.

Effective stakeholder management by maintaining strong relationships internally and with external partners is an important function of this role and requires strong interpersonal, negotiation and persuasion skills.

Desirable skills/Preferred Qualifications:

Experience in Agile ways of working, including using Jira

Knowledge of disputes and chargebacks processes

Experience with Pega platform and/or Smart Disputes software

This role is based in Pune.

Purpose of the role

To manage and implement Identity and Access Management (IAM) policies, processes, technologies and standards for all IAM functions to ensure the secure access and use of sensitive information across the organisation. 

Accountabilities

Collaboration with stakeholders and IT teams to understand, analyse and implement IAM solutions into the banks process and infrastructure needs including authentication, authorisation, access management and single sign-on capabilities.Management and development of policies, processes and standards for all essential IAM functions aligned to the banks security and regulatory requirements.Execution of IAM audits to monitor processes and ensure that they comply with policies and regulations and identify potential security risks.Execution of incident investigations to respond to IAM related security events, identify the root cause of the incident and implement corrective measures efficiently.Identification of emerging IAM technologies and industry trends by collaborating with networks and conferences to gain IAM expertise and best practice.Development of IAM governance documents and reports to align the implementation and adherence of policies across the organisation.

Assistant Vice President Expectations

Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.Take ownership for managing risk and strengthening controls in relation to the work done.Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.