This position is an in-office position (Monday-Friday)

This position is located in Englewood, Colorado.

JOB SUMMARY:
Servicing Specialist is responsible for assigned loan servicing administration duties related to accurately applying all payments, reversals, closing interest/escrow, and updating the servicing system with loan data as applicable, coordinating Loan Sale activities, reconciling custodian fees, bank accounts, investor reporting, and other loan servicing assigned duties in accordance with all applicable timelines and policies/procedures.  Individual must be detail oriented with problem solving and disciplined follow-through skills.  Requires ability to organize and effectively perform all tasks with high degree of accuracy and minimal supervision.
DUTIES AND RESPONSIBILITIES:Primary FunctionsCashiering:  Accurately performs all tasks related to the application of payments, including processing payments and payoffs, return or forward unapplied funds to the applicable party, process payment reversals, and closing interest/escrow transactions within the same day of receipt in accordance with policies/procedures and daily timelines.  Daily activity must be balanced on the reconciliation form and the prior day’s activity reconciled against system generated reports.  Print daily escrow disbursement checks.  Complete post-payoff processes.Loan Sales tasks:  Complete assigned sale/transfer functions including but not limited to submit investor transfer forms/fees, obtain approval, prompt trial/final conversion data transmissions, coordinate collateral delivery, generate borrower letters, service releases loans from systems, remit interim service fees and escrow/suspense/buydown balances and review/reconcile pre/post transfer reporting per sale/transfer requirements/timelines.Investor Reporting:  Perform oversight of third-party company that is performing investor reporting and bank reconciliations to ensure all process are completed timely in accordance with all applicable guidelines (i.e., investor, Pulte, etc.) and address/remedy any issues or exceptions that are identified.Non-Agency Loan Fundings:  Fund loans in T2K system; complete funding reconciliation; generate borrower letters; service release loans from system; reconcile funding discrepancies.MERS Administration:  Perform daily/monthly tasks related to data comparison; reconcile, research and resolve rejects or discrepancies.Custodian Fees:  Reconcile monthly invoice and complete applicable journal entries.Collateral Reconciliation:  Review Portfolio loan collateral maintained in-house monthly to ensure that all documents are held.

Ancillary FunctionsAccurately complete other duties and/or back-up functions as assigned within specified requirements and timeframes, including, but not limited to:Customer Interactions:  Potential for verbal and written customer communication via the phone queue and/or by email.Escrows:  Potential to assist in escrow related research and disbursements (i.e, hazard insurance, taxes, MIP/PMI, etc.).Completion Escrows:  Potential to assist in the setup, monitoring, close out and reporting of completion escrow items.Loan Servicing Functions:  Potential to assist with all aspects of loan servicing to include, but not limited to:  credit reporting, credit disputes, natural disaster monitoring, etc.Exams and Audit – Respond to State/Internal Audits and Exams. Identify, investigate, and report compliance issues, irregularities, and violations. 

Relations: Maintain positive relationships with Purchasers, external business partners and all areas of PMLLC.

PMLLC & Regulatory Requirements: Successfully complete required training; comply with all PMLLC policies, applicable procedures, and regulatory guidelines.

REQUIRED EDUCATIONMinimum of a high school diploma or equivalent.

REQUIRED EXPERIENCE1-2 Yrs Mortgage Experience required.Cashiering and/or accounting experience is a plus.Requires a solid knowledge base of MS Office applicationsAbility to learn & effectively use Black night (MSP) systems.Strong written/oral communication skills

Salary Range: $21.44 to $30.00 hourly, depending upon experience.This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.  Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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