Supports the ICS disbursement process for the Global Capital Market and Retirement businesses and their diverse institutional products by validating that funds to be distributed are appropriate per ICS product serviced. Responsibilities include the validation of high-risk client disbursement payment instructions and client disbursement approval process requiring heightened authentication and analysis, expanded use of judgment and, completion of exception processing and research tasks.
Primary Responsibilities:
Analyze and interpret inputs of disbursement requests as designated to determine course of action for compliant finalization
Partner in the collecting and processing of information required to support the client disbursement process resulting in consistent adherence to disbursement procedures and accurate payments
Execute the client disbursement approval requests and review complex disbursement-related transaction detail on a daily basis to ensure accurate and timely transfer of funds
Complete reviews and validations of documentation submitted when requesting approval of client disbursements leaving the bank
Communicate with internal and external business partners and related service partners as required. Interact with First and Second Lines of Risk management, Financial Crimes team and management to process domestic and international disbursement transfer payments ensuring fields are properly formatted
Validate appropriateness and perform authentication of requests, escalate non-standard or high risk exceptions to more experienced personnel as appropriate
Identify and report all risk, client issues and suspicious activities to management
Prioritize and manage own workload to meet service level agreements and internal service delivery standards
Support and make recommendations to strengthen and improve business processes within the area
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports diversity and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Scope of Responsibilities:This position is within the Shared Services team. Successful completion of the Authentication Approver Training and assessment is mandatory prior to performing in the role. Nature of work at peak times may result in completion of responsibilities extending outside of standard business hours. Role requires ability to manage multiple priorities throughout the day as required. Incumbent will be expected to have awareness of industry fraud trends.
Supervisory/Managerial Responsibilities:None
Education and Experience Required:
Associate’s degree and a minimum of 3 years' relevant work experience or in lieu of a degree a combined minimum of 5 years higher education and/or work experience, including a minimum of 3 years' relevant experience
Demonstrated problem-solving skills
Competency in area of Risk/Compliance/Audit
Ability and willingness to build a knowledge base of the diverse products being supported
Ability to apply a holistic assessment approach and solve for complex scenarios when processing disbursement approval requests
Ability to operate independently and in a team environment
Experience using word processing and spreadsheet software
Effective verbal and written communication skills
Detail-oriented
Education and Experience Preferred:
Bachelor’s degree
Minimum of 2 years’ experience in financial services industry
Understanding of financial products
Knowledge of pertinent bank systems
Ability to work under time constraints
Payments/Disbursements knowledge
Knowledge of proper methods of preventing and detecting fraud
Physical Requirements:Position required to be in office with hybrid schedule (3 days in the office) options after demonstrated competency in role as assessed by Management
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $27.24 - $45.40 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationWilmington, Delaware, United States of America