Overview:

Completes multiple task-oriented operational duties of varying difficulty and urgency required on a daily basis to ensure clients are charged accurate fees.

Primary Responsibilities:Process routine and standard transactions according to established procedures.Communicate with internal business partners and related service partners as required.Escalate non-standard or high risk exceptions to more experienced personnel as appropriate.Prioritize and manage own workload to meet service level agreements and internal service delivery standards.Identify and report all risk and compliance issues, breaches and suspicious activities to management.Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.

Scope of Responsibilities:

This position is within the WISD Fee team.

Education and Experience Required:

Combined minimum of 4 years’ higher education and/or work experience

Comfortable operating in a team environment

Experience using pertinent word processing and spreadsheet software

Willing to work a flexible schedule as needed

Effective verbal and written communication skills

Education and Experience Preferred:

Bachelor’s degree

Minimum of 1 years’ experience in financial services industry

Basic understanding of financial products

Knowledge of pertinent Bank systems

Ability to work under time constraints

Knowledge of accounting principles

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.94 - $34.91 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationWilliston, Vermont, United States of America