Job Requirements

Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, conducts site visits and answers questions, prepares proposals, negotiates contracts, and services accounts for the hotel. Works with Director of Sales to develop sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers.

Job Description:

What are we looking for?

Specifically, We Look For Demonstration Of These Values

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

ESSENTIAL FUNCTIONS

Present and sell hotel products and service to current and potential clients.Solicits new business from assigned accounts and leads sent through internal referral mechanisms.Proactively solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing leadership or other third-party data sources.Manage account service through quality checks and other follow-up.Identify and resolve client concerns.Create contracts, BEOS, agendas, and additional admin functions as needed. Ensure agendas an BEO's are distributed.Answer phones and field questions from potential clients. Send appropriate information to them in a timely manner.Coordinate hotel staff to accomplish the work required to prepare for or facilitate function.Maintains complete and up-to-date information on each account in Sales Force.Ensures accurate and timely lead management. (24-hour response time)Effectively presents hotel benefits and features based on customer needs.Understands the overall market (i.e. competitors' strengths and weaknesses, economic trends, supply and demand etc.) in order to sell effectively against the competition.Conducts site inspections for customer accounts when appropriate.Serve as a liaison with organizations, and other national and local business organizations, attending appropriate networking events sponsored by these organizations to prospect for new business.Proficient in understanding all attributes of the guest suites and configurations, meeting room sets and capabilities.

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Work Experience

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

High School Diploma or GED required. Bachelor’s or Business Degree preferred.At least 2 years of experience in related management.Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.Demonstrated talent for interacting with a wide variety of people.Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.Strong customer service abilities; actively looks for ways to assist customers and coworkers.Ability to travel and work weekends when required.

PHYSICAL AND MENTAL REQUIREMENTS

Ability to sit at a desk in front of a computer for the entire work day. Ability to stand and/or walk for an entire work day.Reading and writing work-related documents in English.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.Constantly communicates and receives verbal communication with other employees.Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.Occasionally stoop, kneel, or crouch. Use hands and arms to reach for, grasp, and manipulate objects. Frequent local and national travel required. 


Benefits
Position is Salary + Commission.As part of the Hilton Family of Brands, DoubleTree offers the Go Hilton Team Member travel program, which provides discounted rates at Hilton-owned and operated properties for eligible Team Members and their authorized family and friends. Guest Services offers medical/prescription, dental, vision coverage, and 401K for eligible full-time team members. Team members can enjoy the Employee Perks Program, a savings marketplace for products, services, as well as additional wellness, financial, and other resources through the Employee Assistance Program.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.