Job Title Shaw Contract End Use Specialist - Upstate NY/ West NY Position Overview Sh aw C o n t r a c t i s a g l o b al de s i g n l e a d e r i n c o m m e rc i al f l oo r i n g f o r so m e o f t h e w o r l d’ s m ost cre a t i ve a n d i n n ova t i ve en v i r o n m e nt s. Ou r vas t , s u s t a i n a b l e pr o d u c t o ff e r i n gs c a n b e f o u n d i n d i v er s e m a r k e t s s u c h as w o r k p l a ce , he a l t h c a re , h os p i t a li t y, ed u c a t i o n , a n d mu l t i -f a m il y d w e lli n gs. Sh aw s u p p o r t s t h e s p a ce s i n w h i c h w e w o r k , l e a r n , li v e , p l ay a n d h e a l . End U se sp e c i a li st w it h a h ea vy f o c us on h e a lt h c a r e & e d u ca ti on. Mu s t be p r o f i c i e nt i n ca lli ng on e nd us er s a nd o t h e r re l a t e d c us t o m e r s. Addi t i on a ll y, he or she m ust c on ti nu a ll y p r osp ec t f or v i a b l e n e w acc oun t s whi l e d e v e l op i ng a k e y a w a r e n e ss of w h a t i s h a pp e n i ng i n R o c h e s t er , B u f f a l o, S y rac u s e , a nd A l b a ny, NY . This i nd i v i du a l w ou l d i d ea ll y re s i de ce n t ra l t o t he S y r a c use m a r k e t . R e s p o n s i b ili t i e s: • C h arac t er i s t i c s t o i n c l ude hon e s t y, i n t e g r it y, h a r d w o r k, e n t hus i a sm a nd m o ti v a ti on. • W o r k w it h e nd us e r s, a nd o t h e r r e l a t e d c us t o m e r s t o s e l e c t a pp r op r i a t e p r odu c t s f o r t h e i r p r o j ec t s t h a t f i t w it h i n t h e i r d e s i gn cr i t er i a , bud g e t a nd tim e fra m e . • T ra v e l t h r oughout a s si gn e d a r e a t o ca l l on e x i s t i ng c us t o m er s a nd p r os p ec t n e w c us t o m er s t o so l i c i t bus i n e s s . S o m e ov e r n i ght t ra v e l m a y be re qu i r e d. • M a n a ge p r o j ec t f r om i n ce p ti on t o c o m p l e ti on i n c l ud i ng i d e n ti f y i ng oppo r t un it y, p r odu c t s e l ec ti on, sp ec i f i ca ti on, o r d e r p l a ce m e n t , o r d e r t r ac k i ng, d e li v er y c o o r d i n a ti on, i ns t a ll a ti on ov er s i gh t , pun c h w a l k/ c l a i m c oo r d i n a ti on ( i f n e c e s s ar y ) , a nd c o mm un i ca ti o n of m a i n t e n a n c e p r og ra m . • Mu s t be m o ti v a t e d a nd c o m f o r t a b l e w o r k i ng a nd suppo r t i ng a c l os e l y kn i t t ea m e nv i r on m e n t . • Mu s t be a b l e a nd c o m p e t e nt t o w o r k w it h a nd m a n a g e c u s t o m e r b a se t h r u CR M ( C us t o m e r R e l a ti onsh i p M a n a g e m e n t ) t ool su c h a s Sa l e s f o r ce . c om • F o ll ow up on a v ar i e t y of l e a ds f r om sou r ce s s u c h a s Do d ge & n e t w o r k i ng g r oups • B u il d re l a ti onsh i ps wi t h e x i s t i ng a nd n e w c us t o m er s by e n t er t a i n i ng su c h a s l un c h e s, d i nn er s or sp ec i a l e v e n t s. • W illi ngn e ss t o t ra v e l fr om B u f f a l o t o A l b a ny b a s e d on a c c ount li s t . End U se S p ec i a li st m ust im p l e m e nt t he s e lli ng p r o ce ss i n h i s / h e r a r ea ; t h e y m ust h a ve t h e a b ilit y t o m a ke good j udg m e nt d ec i s i ons. A f u l l und er s t a nd i ng of t he p r o du c t li ne i s e s s e n ti a l . F u r t h er m o re , a n und er s t a nd i ng of t he a pp li ca ti on t h a t e ac h p r odu c t s e r v e s i s cr iti ca l . The a b ilit y t o i n t erfa c e / c o mm un i ca t e w it h a d i v er se g r oup of c us t o m e r s i n a fr i e nd l y a nd r e sp ec t a b l e m a nn e r i s a m us t . The i d ea l ca nd i d a t e w il l pos s e ss a f l e x i b l e p er son a lit y a nd be a b l e t o c o mm un i c a t e c l e a r l y t o o t h e r p er son s , bo t h o r a ll y a nd i n w r itt e n f o r m . R e q u i r e d C o m p et e nc i e s: • B u il d T r us t i ng R e l a ti onsh i ps • I n f l u e n c e O t h e r s • Ex e c u t e A c ti on P l a n • D e m ons t ra t e I n c l us i ve L e a d e r sh i p • A d a pt a nd C h a n g e Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.