OVERVIEW: 

The Shelter Manager is responsible for the operational management of administrative and program functions for the Harbor House Family Emergency Shelter.

DUTIES AND RESPONSIBILITIES:

Shelter Administration:

Supervise all staff at Harbor House Oversee all aspects of management and administration of the shelter department Maintain a compliance manual in accordance to The Salvation Army Policy & Procedures for Social Service Programs Prepare schedules, time off requests, time records, and evaluate employee performances Attend weekly staff meetings in planning and implementing services on campus Assist in the hiring process Manage requisitions and office supplies inventory for Harbor House Submit weekly and monthly statistical reports

Shelter Management:

Perform regular site supervision of Harbor House Resident facility areas Work with Facilities Manager to oversee janitorial staff Responsible for consistent program management and updating policies, procedures, and operations manuals for Harbor House Program(s) Responsible for the adherence to requirements of any contract(s) at Harbor House Review and approve file maintenance system for case management files Oversee and provide supervision of case management and care coordination Maintain a safe environment for the health and well-being of all clients and personnel at Harbor House Address any grievances or issues filed by clients Oversee the therapeutic, clinical, and program needs of Harbor House program participants

Shelter Development:

Coordinate with the Executive Director, Business Admin, and/or Assistant Corps Officer for development of programs and to update goals and expected outcomes Attend monthly Harbor Light Center Advisory Council meetings Outreach and network with other agencies to build a referral base as needed for program services Work with Social Services Director with submission of reports or backup materials Attend community meetings and activities

EDUCATION AND EXPERIENCE:

CA driver’s license (required) Experience overseeing case management staff (2 years required) Experience working with federal, state, and local contracts Bachelor's degree in Social Work or related (preferred) Experience in a shelter or residential treatment center (preferred) TB clearance (within the first seven days of employment – company provided) First Aid and CPR certification (within first fourteen days of employment – company provided)

SKILLS AND ABILITIES:

Knowledge of Microsoft programs Strong organizational skills Ability to work with a diverse background Ability to lead Team Player

PHYSICAL REQUIREMENTS:

Ability to lift up to 25 lbs. (Usually file boxes)

EQUIPMENT USED: 

Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church.  We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission.  Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.