Overview Under the direct supervision of the Program Manager, the Resident Assistant will provide support to shelter residents and create a hospitable and safe environment in the shelter.This position is 16 hours/week - Saturday & Sunday 2:45 p.m. - 11:15 p.m. Responsibilities + Provide support to shelter residents. + Monitor the activities of the residents within the shelter environment. Complete daily Shift Log checklist during your shift. Review and record Communication Log each shift. + Conduct security wanding upon resident admission, as well as random wand checks. + Monitor the physical facility by making rounds every half hourand conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules. + Make referrals to alternative emergency shelter providers when Program beds are unavailable. + Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner. + Check your individual work email daily. + Attend and participate in monthly Staff meetings/Resident meetings. + Attend relevant In-Service training/conferences, as requested. + Complete all mandatory training (in-person and online) in a timely manner. + Clean linens, maintain cleanliness of facility (inside and perimeter). + Other duties as assigned. Qualifications + Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred. + Crisis intervention, interpersonal and communication skills needed. + Ability to work in a continually changing and challenging environment. + Flexibility in personal work schedule. Must be available for relief hours as needed. + Basic computer skills required for completion of intakes, time sheets, email, daily logs. Job LocationsUS-NY-Rochester Job ID 2025-14599 Category Human Services Compensation Min USD $17.00/Hr. Compensation Max USD $17.00/Hr. Type Regular Part-Time