Rochester, USA
15 days ago
Shift Manager
Our PurposePerkins is unique in their communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants.  Our Company Purpose reflects this unique element of the Perkins dining experience:Bringing Friends and Families Together, over Delicious Food, Served from the Heart.Our Values Commitment to Excellence Work Hard Teamwork Make a Difference  Position Overview The Shift Manager will oversee the day to day management of each shift in the restaurant. The incumbent will be responsible for delegating tasks, supervising restaurant staff, and problem-solving on the job. This person will be expected to provide excellent customer service and will be a strong teammate to our franchise partner. Responsibilities: Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.   Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority. Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit. Maintain the highest standards of cleanliness and sanitation in your unit at all times. Enforce all brands standards, company policies and procedures. Represent the company, with professionalism at all times. Treat all employees with dignity and respect. Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant). Qualifications: Ability to communicate effectively with all hourly associates Ability to cover all shifts during the normal operation of the unit Previous restaurant experience required Benefits & Perks: Competitive Pay Comprehensive Health Benefits Flexible Schedule DeVry University Educational Discounts with complimentary laptop for Employees & dependents    DisclaimerThis job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.  It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation.  As such, the employee may perform other duties and responsibilities as required.   Compensation: $17.00 - $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.




Founded in 1958, Perkins® operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins American Food Co. is largely attributed to the concept’s ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we’re always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins’ iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

 

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!


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