Shift Operations Controller Company: COLAS RAIL PLANT Location: Rugby Country: United Kingdom Type of Contract: Permanent Publication Date: 22 May 2025 Purpose of the Role As a Control Room Operator, working in Rail Services you will be part of a medium sized team who play an essential role in the 24/7 real-time operation of our on-track plant fleet, whilst gaining additional knowledge and experience of the technical and commercial activities which underpin our operations. Person Specification + Has experience and confidence in using computer systems to undertake processes, record and manage safety critical data. + Is dynamic, driven, and professional and can perform duties safely on their own, using processes and procedures and without direct supervision. + Is naturally inquisitive, with the ability to interpret a range of operational data and draw conclusions on the action to be taken in a safety critical environment. + Has a positive, attitude and thrives in a busy and pressurised environment. + Is a confident communicator both verbal and written, with excellent spelling and grammatical skills. + Understands the UK Rail Infrastructure and has good geographical knowledge. + Has previous experience working within a Control environment or Emergency Control Centre (Desirable) Key Responsibilities + Monitoring and controlling the safe efficient and reliable operation of our on-track plant fleet 24/7. + Managing the reporting, recording and escalation of any real time issues including incidents, accidents and environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures. + Communicating and co-ordinating with our on-site colleagues, escalating issues as necessary to on-call managers and our maintenance department on all issues affecting operational shift performance. + Ensuring all activities are undertaken in accordance with policies, procedures, and safety rules. + Working closely with our customers, stakeholders and service providers who support our activities. + Producing and distributing accurate, brief, concise operational updates and communicating clear handovers. + Attending all required training for the role and continuing training throughout your employment. + The above does not limit your duties and the Company may require you from time to time to undertake any work within your capabilities and capacity + As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements. What We Offer + Competitive Salary + 26 days Annual Leave + Industry leading Life Assurance + Healthcare Cash Plan + Wellbeing Employee Assistant Programme + Pension Scheme + Eye Care Vouchers + Long Service Award + Season Ticket Loan + Occupational Health Service Please enable JavaScript Screen readers cannot read the following searchable map.Follow this link to reach our Job Search page to search for available jobs in a more accessible format. More opportunities in Railways